Level Up Your Customer Service: How to Manage Irate Customers

Customer Experience can make or break your business no matter how good your product is. Supporting your growth with the right customer service skills can help you manage conflicts and shortcomings.

This recorded webinar will equip participants with best practices and trends on how to manage frustrated customers on written, phone call, and face-to-face platforms. With emphasis on case studies, we will  focus on improving the confidence level of your teams on how to handle objections and win back customers’ loyalty.

This is a 1.5 hr online course. To review the outline of the module, visit: bit.ly/jyiratecustomers

All participants will get the following:
⭐ 1.5 hours of coaching & case simulations with Jonathan Yabut
⭐ Digital Certificate upon completion of online course
⭐ Free 1 digital copy of Jon’s best-selling book: “From Grit To Great” (worth Php 250)

For more inquiries, e-mail us jonathanyabut@jycvasia.com