About The Events

ENROLL IN OUR LIVE, FACE-TO-FACE WORKSHOP!

Customer Experience can make or break your business no matter how good your product is. Supporting your business growth with the right customer service skills can help you manage customer conflicts and shortcomings. This session will equip participants with best practices and trends on how manage frustrated customers on written, phone call, and face-to-face platforms. With emphasis on case studies, we will focus on improving the confidence level of your teams on how handle objections and win back customers’ loyalty. Check the module outline HERE.

This workshop series is designed as a Fundraising Event for W.A.G.S. (Welfare for Animal Guardians & Shelters) which aims to financially support small dog shelters and volunteer stray feeders all over the Philippines. We thank you in advance for your help!

Venue: The Canvas, 2F YMC Building, Chino Roces Avenue, Makati. Google Maps Link here.

Landmarks: YMC Building is a white building adjacent to Sonja’s Cupcake. Take the stairs to 2F and look for the signage “The Canvas”

MRT Access: MRT-3 Boni Station (Northbound). Alight from Alphaland and walk for 10-15 minutes facing Lawton Avenue. You pass by Toyota Pasong Tamo branch and the Mead Johnson Office along the way.

Please also read our FAQs HERE to help you better understand the terms and conditions of the events.

Participants will get the following:
☑ 1 hours of coaching & case simulations with Jonathan Yabut
☑ Digital Certificate of participation

Seats are limited to 50 participants only.

Looking for other topics? We got more workshops on public speaking, business writing, and social media marketing too! Visit: www.jonyabut.com/talks for more details.

Planning to attend next month’s session instead? We only announce the next session 30 days prior to the next pending Jonathan’s availability. Please bookmark this website and check it regularly for updates.

Got more questions? E-mail us: jonathanyabut@jycvasia.com